Saturday 11 December 2010

Administration Fee required

If ever central Government needed to get to grips with an abuse of consumers, it's with the farcical practice of 'administration fees'. From budget airlines to banks, from ticket agencies to car insurance, they're all at it. Adding a blanket fee with no explanation of where the fee is going or how it is calculated. They want us to pay for someone already sitting in an office getting paid and who without our custom would be making the tea. In other words, they want us to cough up a little bit more in order to maximise profits.

Legitimate companies getting away with it for years are precisely why scammers and con artists adopt the same line when seeking to fleece innocent victims with scams such as fake lottery and share dealing. 'Administration fee' has become an acceptable term for adding x, y, and z onto the bill with absolutely no explanation and we as consumers have allowed it to wash over our heads and absorbed into our psyche as being perfectly normal.

Why can't we see someone championing our cause to have at least a detailed breakdown of why such fees are added?


nick

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